Comparing VoIP providers can be tough. We're here to help.
First thing is first: Does the provider have the phone system features you need? Basic features include: auto attendants, voicemail-to-email, dial-by-name directory, extension dialing, etc. But what about the extras that help your business run more efficiently? This guide provides a quick look at the basics and the extras across providers.
VoIP providers vary in flexibility of equipment, setup, and contracts. As you're shopping, be sure to ask your provider:
Consider both unlimited calling plans and metered because we find that most businesses do not need an unlimited calling plan and tend to overpay each month. This is especially true if you have phones with medium to low external calling usage, such as conference room phones and phones belonging to employees who don't make many external calls. You will find a provider price points in our VoIP comparison guide.