It's Video CRM

Leading analyst firm Gartner projects that 100 of the 500 largest global businesses will introduce video-based chat by 2018 for their customer-facing interactions. Thanks to the latest browser technologies (WebRTC), OnSIP has made this possible for the SMB with InstaCall.

Free with an OnSIP account, InstaCall enables your website visitors to video chat your business with a click. Let the caller skip the phone tree and reach the right representative or department for their inquiry. Watch our fun video below to see how this could work for an e-commerce business. There are so many possibilities!

Download the OnSIP InstaCall Data Sheet

The Benefits of Video CRM

  • Free and Secure - OnSIP InstaCall is free with an OnSIP account, and calls are encrypted from end-to-end.
  • No Genius Required - Create an InstaCall button with a matter of clicks then copy and paste the code into your website
  • Seamless - Depending on your website visitor's location, direct InstaCall calls to any endpoint on your OnSIP PBX- Skip the auto attendant to the right call group, queue, or phone.
  • Real-Time Insight - Send custom caller information (e.g. account information, webpage visited) along with the call for better CRM.
  • Queue Video on Hold - Display videos to callers waiting in your queue by pairing InstaCall with OnSIP queues.